All orders are generally fulfilled within 48 hours. We ship our products using UPS ground to all addresses within the continental United States.
Next day air is required for all order shipped outside of Georgia. Orders within Georgia are shipped UPS ground and arrive next day. All orders include an ice pack that keeps the macarons at an ideal temperature throughout the shipping journey so they are cool upon arrival.
We do not ship nationwide on Fridays or Holidays. Orders placed after 1pm on Thursday will be shipped on Monday. All orders placed on a holiday will be filled and shipped on the next non-holiday business day. Otherwise, in both cases, your order will be held at a UPS shipment center over the weekend. The Lady finds this completely unacceptable. She's an artist and is sensitive about her craft. We insist on providing you with the freshest, indulgent macarons you'd expect from Lady Belle.
For the monthly subscribers you can change the flavors of your order up to 14 day before the monthly date of your order. Your monthly date is the day of the month you originally subscribed.
All online orders are final and non-refundable. Refunds or exchanges are not offered based on recipient flavor preferences.